Product Quality

TSMC aims to provide customers with the highest-quality wafers and best services for their products. With collaboration among Quality and Reliability (Q&R) and other organizations, TSMC strives to achieve "quality on demand" to fulfill customers' needs for time-to-market delivery, reliable quality, and market competitiveness over a broad range of products.

Strategies, Targets & Achievements

Strategies
  • Quality Culture Enhancement
    • Enhance internal quality culture by promoting continual improvement programs
    • Enhance local supply chain's quality culture and competitiveness by promoting their participation in National Quality Control Circle competition
  • Quality Capability Enhancement
    • Increase employees' productivity by establishing 12-inch wafer outgoing visual inspection defect automatic classification system with machine learning methodology
    • Ensure employees' health and safety by establishing chemical lab�s capability for hazardous substance analysis
  • Quality Application Realization
    Complete reliability qualification for leading technologies and specialty technologies at design and development stage according to the technology roadmap
2017
2018
2020
CASE STUDY

Corporate Quality Culture Enhancement

Corporate Quality Culture Enhancement

To enhance corporate quality culture with continual improvements on product quality, production efficiency and cost reduction, TSMC fully promoted the "Suggestion" in basic level and the activities of "Continual Improvement Team (CIT)". TSMC also held a corporate-level "Total Quality Excellence and Innovation conference"...

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CASE STUDY

TSMC Reinforces Quality Culture and Strengthens Competitive Advantage

TSMC Reinforces Quality Culture and Strengthens Competitive Advantage

With the rapid development of science and technology, excellent product quality is not only the key to customer satisfaction, but also the cornerstone of sustainable enterprise management. In order to ensure product quality, in addition to establishing strict control mechanisms during the design and manufacturing stages, it is even more...

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Corporate Quality Culture Enhancement

In TSMC, quality is the basis for work and service provision. All employees are dedicated to build quality into all aspects of our business. We expect to provide a cross-department communication and study platform with "Suggestion" and "Continual Improvement Team (CIT)" programs. It aims to enhance employees' problem solving and innovation capabilities for achieving the win-win goal of TSMC's competitiveness and customer satisfaction. In 2017, the benefits from these improvement cases were NT$10.1 billion.

For more information, please read TSMC 2017 Corporate Responsibility Report:

Innovation and Service - Product Quality

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