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Management shall define quality objectives and measurements that
should be included in the business plan and used to deploy the quality
policy.
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The
organization shall provide on the job training for any personnel
with new or modified jobs affecting product quality including contract
or agency personnel.
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The
organization shall have a process to motivate employees to achieve
quality objectives, to make continuous improvements, and to create
an environment to promote innovation.
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The
organization shall identify, document, and review the requirements
of manufacturing process design input, including product design
output data, customer requirements, experiences from previous, developments,
productivity, cost, etc.
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Supplier
performance shall be monitored through indicators such as the following:
a) delivered part quality performance, b) customer disruptions,
including field returns, c) delivery schedule performance, d) special
status of customer notifications related to quality or delivery
issues. |
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